Shipping
The Sade Noir Edit works with select fulfillment partners to deliver our curated collection. Processing and transit times may vary by item, destination and fulfillment partner.
Shipping rates and available delivery options are calculated or displayed at checkout. Because products may ship from different fulfillment partners, a single order can arrive in more than one package.
Once tracking information is available, it will be sent to the email address associated with your order.
Order Changes & Cancellations
If you need to request a change or cancellation, contact us as soon as possible. Orders can move into fulfillment quickly, so we cannot guarantee that an order can be changed or canceled after it has been placed.
Returns
Return eligibility can vary by product. Before sending anything back, please contact us at info@sadenoir.com with your order number and the reason for your return request. Items returned without authorization may not be accepted.
Unless an item arrived damaged, defective or incorrect, customers may be responsible for applicable return shipping costs.
Damaged, Defective or Incorrect Items
If your order arrives damaged, defective or incorrect, contact us promptly at info@sadenoir.com. Include your order number and clear photos of the product and packaging so we can review the issue and determine the appropriate resolution.
Final Sale & Non-Returnable Items
Certain items may be final sale or otherwise ineligible for return for hygiene, safety or other reasons. Any product-specific restrictions will apply in addition to this policy.
Questions?
For shipping or return questions, contact us at info@sadenoir.com.